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Order Confirmation
Once your HALO KNIGHT e-bike has been delivered, please confirm receipt in our store to activate after-sales support.
User Manual
Carefully review the English user manual provided. For manuals in other languages, contact our customer service team.
Assembly & Safety Check
Follow the included assembly instructions. Ensure all bolts, handlebars, pedals, and other components are securely installed and tightened before your first ride.
Initial Charging
Fully charge your e-bike before first use. Avoid riding with low battery to maintain battery health.
Safe Charging Guidelines
Power off the e-bike before charging. Plug the charger into the bike first, then into the wall socket. Use only the original HALO KNIGHT charger. After charging, unplug from the socket first, then disconnect from the bike. Avoid metal contact with the charging ports to prevent short circuits.
Pre-Ride Check & Riding Mode Familiarization
Inspect the brakes, tires, drivetrain, and display before each ride. Begin with lower assist levels or gears until you are comfortable with the e-bike’s functions.
Controller Protection (for High-Power Dual-Drive E-Bikes)
If your HALO KNIGHT e-bike features dual-drive or high-power motors, use dual motor mode when climbing hills or riding at high speeds to avoid overloading the rear controller. Prolonged single-drive use under high load may cause overheating.
Avoid Altering Display Settings
Do not modify the P-settings or system parameters on your LCD display unless instructed. Improper changes may affect performance and void the warranty.
Battery Maintenance
Do not allow the battery to fully discharge. Charge regularly if the bike is unused (every 1–2 months), and store the battery with 30%–80% charge to preserve long-term health.
HALO KNIGHT — Born for Speed, Built for Adventure. Power Your Ride. Protect Your Journey.
