Packaging & Shipping
Our Services
OEM/ODM
We offer OEM & ODM for our customers.
Clients offer us the ideas or draft, then we can go ahead.
Quality Control
All 100% quality checking before shipment. We assure the good quality products to be shipped.
Sample Offer
We will make samples for our customer approval before place the order.
Payment
Alibaba Trade Assurance,T/T, Western Union, Moneygram, Paypal ect.
After-sales Service
After-sales, we promise to do our best to solve all of your problems.Please don't worry.
Company Information
Shuangjia Tech is a world-class producer of advanced personal transportation products and solutions.Shuangjia Tech products can boost you productivity and reduce costs. Shuangjia Tech is dedicated to improving customer satisfactions through the use of advanced technology and a commitment to innovation, quality, value, and design. Product developed from Shuangjia Tech with its most advanced digital technology, strong R&D department and well trained production team have helped to produce state-of-art products. As one of the pioneer manufactures of personal transportation products, Shuangjia Tech has built its reputation on a commitment to producing quality products by new design, high technology, prompt delivery, competitive price and clear support.
Our Services & Strength
Attention
1. When the power of scooter less than 15%,the red light will on. Please don't use the scooter,because low power maybe cause scooter loss babance. it maybe hurt you and short the battery life
2. Power switch LED works when turned on and keeps twinkling under protection circumstances.
3. Voice Alert Beeps when turned on and has a low battery capacity.
4. Please read the instruction manual before using the product.
Product warranty:
1.The product is 1 year warranty except for battery and material.
2.Battery is half one year warranty
3.Wheel is one month warranty, belongs to consumer goods.
4.Artificial damange is not in warranty.
Shipping charge statements(normal used damage)
1.Factory undertakes the shipping charge for quality issue within 7 days after sale;
2.Factory and buyer undertake half each within 30days;
3.Buyer undertakes the shipping charge out of 30days but in warranty
4.Factory won't undertake shipping charge and repair charge for artificial damage.
Payment Details:
Payment can be made by T/T Transfer, Western Union, Moneygram and Paypal.
For T/T and Western Union: Payment made to our bank account directly once order confirmed, 30% deposit can be acceptable.
For Paypal: Sample order or order value less than US$500 can be acceptable.
FAQ
Q1: Can I get a free sample?
A1: Generally we don't provide free sample,but we can return sample cost when the buyer plant a bulk order.
Q2: How should I pay?
A2: You can pay via T/T,L/C at sight,Paypal,Western Union,Cash ets., 100% T/T in advance for samples,For large quantities,30% T/T in advance as soon as order confirmed and the balance before shipping via T/T or L/C etc.If you prefer other payment terms,please contact us freely.
Q3: What is your package looks like?Can I have the customized package?
A3: We gave factory's current standard package,customized print logo shall be complied to buyer's requirements,and the extra charges will be borne by the buyers,for more details,please contact us.
Q4: What is delivery time if we place an order?
A4: It depends the order quantities,Usually,we can deliver goods within 3-5 working days for small order,for more QTY order,let's confirm when you place offical order.
Q5: Are you the factory or trading company?
A5: We are a professional manufacturer specializing inresearching, developing and producing electronic products, like electric scooter, electric water skateboard and so on,We also provide all kinds of OEM/ODM services for clients around globe.